Terms & Conditions

Thank you for visiting Shanghai AIKO Energy Co.,Ltd. and our subsidiaries and affiliates（hereinafter also referred to as “we” or “AIKO”) website (the “Site”).

The Site makes available to you certain content for a real-time monitoring of PV plant running status. Please carefully read these terms of use (the “Terms”). By using our Site, you thereby agree to the Terms. If you do not agree to the Terms, you should exit our Site and not use or review any of the information that is posted on this Site.

Services: Through the Site, you will have access to the following services:

A. Account Registration

You can register a unique account through email, mobile phone number and third-party social platform.

B. Data Acquisition

Cloud service system, where the data will be carefully processed and stored.

C. Data Display and Statistics

Real-time and historical data related to power generation, power usage, power grid and storage battery, etc. (depending on real application scenario) will be displayed in your power station.

D. Data export

You can export information of your power station and related device data through web frame for further analysis.

E. Alert information Receiving

You can choose whether to receive messages, such as fault alarm and PV station offline. If you enable this service, our system will send, mail, SMS or App alert to you once your power station is on alert or offline. You can obtain additional information by visiting the Messaging Services Terms and the Privacy Policy.

Intellectual Property Rights. AIKO owns the copyright in the Site and its content, including its overall appearance, graphics design and underlying source files. You may download or copy material from our Site, only for your own personal, non-commercial use. Any other use is forbidden. Except as permitted above, you may not reproduce (in whole or in part), transmit (by electronic means or otherwise), modify, link into, frame or use for any public or commercial purpose the contents of this Site without the prior written permission of AIKO.

By accessing and using the Site, you agree that you will not, and will not permit any third party, in any way, to:

• ? Use the Site and/or any information available on the Site in violation of these Terms and/or any applicable law or regulation;
• ? Use the Site in connection with any commercial activity;
• ? Use or launch any automated system, including without limitation, any “robots”, “spiders”, or “offline readers”, that accesses the Site in a manner that sends more request messages to the AIKO servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser;
• ? Use or launch any data mining or any similar data gathering and extraction tools, in connection with the Site (including by using software, scripts or automated agents and bots);
• ? Use the Site in any manner that damages, disables, overburdens, or impairs the Site, or AIKO systems or servers, and/or otherwise interferes with any other party’s use and enjoyment of the Site;
• ? Mirror or frame the Site or any part of it on any other website or web page.

Attempt to gain unauthorized access to any part of the Site and/or information available on the Site;AIKO reserves the right to terminate or suspend your use of the Site and/or information available on the Site, without prior notice, if it has reason to believe that you are not using the Site and/or information available on the Site in accordance with these Terms.

Patents. AIKO’s products and processes are covered by one or more patents and are subject to other trade secret and proprietary rights. AIKO reserves all such rights. No transfer or grant of rights under any patents is made or is to be implied by any provision of these Terms. You agree not to infringe upon such rights or decompile, reverse engineer, or disassemble any of AIKO’s products or processes.

The entire contents of this Site are protected by copyright and/or other intellectual property rights. No copyright notices, other intellectual property or legal notices or other identifying information may be removed from downloaded materials.

AIKO’s name, and AIKO product names and logos referenced in this Site are trademarks or service marks of AIKO or its affiliates and may not be used without prior written permission from AIKO. Other featured words or symbols used to identify the source of goods and services may be trademarks of their respective owners. You may not separate from this Site, or copy or download separate from our Site, or otherwise use any of these marks or logos. Nothing contained in this Site should be construed as granting any license or right to use any of these marks or logos.

Use of Non-Personally Identifying Information Subject to the provisions below in respect of personal identifying information, any communication or material that you transmit to AIKO through the Site, by electronic mail or otherwise, including any data, questions, comments, suggestions and the like, is, and will be treated as, non-confidential and non-proprietary information. Please do not transmit any confidential information to or through this Site. AIKO may use such communication or material for any purpose whatsoever including, without limitation, for disclosure, reproduction and publication. AIKO will be free, without any compensation to you, to use any concepts or know-how contained in any communication or material that you send to our Site for any purpose whatsoever.

Use of Personally Identifying Information and Privacy Policy. AIKO will use your personally identifying information (“Personal Data”) only for the purposes specified in its Privacy Policy. Please see AIKO’s Privacy Policy for further details on how information may be gathered by AIKO and used on this Site.

On the other hand, you are responsible for the veracity of the information provided to AIKO through this Site. To these effects, you are responsible for the accuracy of all the data that you communicate and will keep the information provided conveniently updated, in such a way that it corresponds to your real situation. You will be responsible for any false or inaccurate information provided and for any damages caused to AIKO or to third parties.

In the event that you would wish to make a complaint about how we process your personal information, please contact us at 【support@aikosolar.com】 and we will take effort to deal with it.

Our Commitment to Security. We have put in place physical and electronic procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

Links. Our Site may be linked to third party websites. AIKO has no control over the content or information posted on such third party websites and we do not assume any responsibility or liability therefor. Third party websites may have terms of use and privacy policies that are different from those that apply to the Site. You should refer to these third party websites’ respective privacy notices and terms of use.

Limitation of Liability; Disclaimers. AIKO has made and will continue to make all reasonable efforts to include accurate and up-to-date information on this Site. However, AIKO cannot guarantee that the information posted on this Site or available from this site, by download or otherwise, is accurate, complete or suitable for any purpose. In addition, AIKO cannot guarantee that the content posted on this Site has not been affected by technical malfunctions or unauthorized tampering. AIKO does not guarantee that material on this Site will be free from infection, viruses, worms, Trojan horses and/or other code that has contaminating or destructive properties. It is your responsibility to take protective steps such as virus checking.

Any warranty and service information posted on this website is provided for general informational purposes only. Such information may not apply to all products. Only the warranty and service terms included the definitive agreement between AIKO and customers shall be binding on the parties.

AIKO may alter or remove materials from this Site at any time. TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE LAW, AIKO MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, WITH RESPECT TO THE USE OF THIS SITE OR ANY INFORMATION POSTED ON OR AVAILABLE FOR DOWNLOAD FROM, OR SERVICES OBTAINED THROUGH, THIS SITE. IN NO EVENT WILL AIKO, ITS AFFILIATES, EMPLOYEES OR OFFICERS BE LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND WHATSOEVER RESULTING TO YOU OR TO ANY THIRD PARTY DIRECTLY OR INDIRECTLY FROM ANY USE OF THIS SITE OR DEFECT IN THIS SITE OR ANY INFORMATION CONTAINED IN THIS SITE, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR OTHER INDIRECT DAMAGES.

BY USING THIS SITE, YOU EXPRESSLY ASSUME ALL RISK THAT THE INFORMATION AND MATERIALS ON THIS SITE MAY BE INCOMPLETE, INACCURATE, OUT-OF-DATE, OR MAY NOT MEET YOUR NEEDS OR REQUIREMENTS.

Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. You are responsible for checking your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

To the extent possible pursuant to applicable law, you will indemnify and hold harmless AIKO, its affiliates, and any of their respective officers, directors, and employees, from and against any and all damages, judgments, settlements, penalties, costs and expenses (including attorneys’ fees) paid or incurred in connection with claims due to, resulting from or arising in connection with your use of this Site.

Revision and Update of Terms. AIKO may revise the Terms at any time without notice by updating this Site. All updates to the Terms will be posted on this page. You are bound by any revisions or updates. You should periodically visit these Terms to review the current terms that apply to your use of our Site.

Last update: May 2023

Governing Laws. The Terms are governed and interpreted pursuant to the laws of the Republic of Singapore, notwithstanding any principles of conflicts of law. If you access this site from another jurisdiction, you are responsible for ensuring compliance with any local laws relating to access and use of this Site. If you have any questions or concerns about the Terms for this Site you may contact us at 【support@aikosolar.com】.